BSB31115 - Certificate III in Business Administration (Medical)

Killer keyboarding accuracy? There's recognition for that.

If you've been working in the medical field, using your keyboarding speed and accuracy to improve health and safety as a member of Business Administration staff, you may have already learned all you need to know to achieve formal recognition.

An ideal path for anyone wishing to enter the field, get certified in it, or improve job prospects in Business Administration in the Medical field, your skills in organising schedules, processing payroll, accounts payable and receivable, producing spreadsheets, and writing simple documents contribute to your success.

Speed up your progress in Business Administration in the Medical field today and look to a healthier, safer future.

See if you’re eligible today with our Free Skills Review.

RPL Cost Traditional study cost Your savings
$1,500* $5,000 $3,500

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* RPL cost includes all assessment services and issue of your nationally recognised qualification.

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Yes. All of our qualifications are issued by RTOs which have been approved by the Australian Skills Quality Authority (ASQA) to deliver nationally recognised qualifications that meet national quality assurance requirements. This means that they are recognised by industry and educational institutions in all Australian states and territories as conforming to the required competency standards.

Yes. Because all of our qualifications are issued by reputable RTOs and contain the nationally recognised training logo, they each verify that a candidate has met the Units of Competency required to work in their industry occupation. These qualifications do not indicate how you have obtained the qualification (i.e. through RPL), and are exactly the same as a qualification received from a training provider through any other means.

Get Qualified Australia allows you up 3 months to complete the RPL process, however the actual duration is dependent on the length of time it takes you to provide your evidence. While this is generally 4 weeks, the quicker you submit your evidence, the sooner the process will be completed.

Once all the required evidence has been submitted and your evidence has been assessed, the RTO will then review and issue your qualification within 2-4 weeks, provided that no further evidence is required. This makes it possible for you to achieve your qualification in as little as 1 month, and up to 3 months.

Requests for extensions beyond the allotted 3 month period will be considered on an individual case basis.

While our Customer Service Agents will determine the best evidence for your portfolio, evidence generally takes the form of:

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  • Job Description
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  • Bookkeeping and financial records

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The options are really endless. Most people use qualifications to enhance their careers, from achieving a promotion or pay rise, to climbing organisational ranks and getting new job opportunities. In fact, qualifications have shown to increase employability by 11%, and result in promotions 42% of the time.

Other people might use their qualification to improve visa or migration prospects, access postgraduate study, open up their own businesses, meet regulatory requirements, or obtain a licence in their industry or occupation.

Please note that while our qualifications may help you meet minimum licensing requirements, only your state’s relevant licensing authority may issue you your licence. For more information about trades licensing, click here.

Total number of units = 13 

2 core units  plus

11 elective units , of which:


  • 5 elective units must be selected from the Group A units listed below

  • 4 elective units must be selected from the Group B units listed below

  • 2 elective units may be selected from Group A, Group B or Group C units listed below, or any currently endorsed Training Package or accredited course at the same qualification level or one level higher or lower.


Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.


Core Units 

Unit Code

Unit Title


Develop keyboarding speed and accuracy


Contribute to health and safety of self and others


Elective Units 

Group A units 
Unit Code

Unit Title


Interpret and apply medical terminology appropriately


Prepare and process medical accounts


Maintain patient records


Assist in controlling stocks and supplies


Apply the principles of confidentiality, privacy and security within the medical environment


Manage patient record keeping system


Group B units 
Unit Code

Unit Title


Organise schedules


Process payroll 


Process accounts payable and receivable 


Maintain a general ledger 


Create electronic presentations 


Design and produce text documents 


Produce spreadsheets 


Design and produce business documents 


Produce desktop published documents 


Write simple documents


Group C  units 
Unit Code Unit Title
BSBADM302  Produce texts from notes

Produce texts from audio transcription 


Maintain business resources 


Process customer complaints 


Deliver and monitor a service to customers 


Work effectively with diversity 


Maintain financial records 


Organise workplace information 


Utilise a knowledge management system 


Handle receipt and despatch of information 


Contribute to workplace innovation 


Create and use databases 


Conduct online transactions 


Recommend products and services 


Participate in environmentally sustainable work practices 


Implement and monitor WHS policies, procedures and programs to meet legislative requirements 


Use business technology 


Organise personal work priorities and development 


Work effectively as an off-site worker


Qualification Mapping Information

Code and title 

current version 

Code and title 

previous version 


Equivalence status 

BSB31115 Certificate III in Business Administration (Medical)

BSB31112 Certificate III in Business Administration (Medical)

Updated to meet Standards for Training Packages

Equivalent qualification



Not Available

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

  • DNA Kingston Training - Provider Code 6811

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