CHC52015 - Diploma of Community Services

An effective case manager? You deserve credit for that.

If you have been assessing needs, assisting in social housing, and working in case management, including court representation, tenancy agreements, and family support, your valuable skills may have already given you the requirements to achieve a Diploma of Community Services via RPL. This is an ideal way to improve your employment prospects and achieve certification.

See if you’re eligible today with our Free Skills Review.

RPL Cost Traditional study cost Your savings
$1,900* $6,000 $4,100

Want to save a further $380 off this qualification? Contact us today to learn how!

* RPL cost includes all assessment services and issue of your nationally recognised qualification.

Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review, it requires only 3 minutes to complete!

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Yes. All of our qualifications are issued by RTOs which have been approved by the Australian Skills Quality Authority (ASQA) to deliver nationally recognised qualifications that meet national quality assurance requirements. This means that they are recognised by industry and educational institutions in all Australian states and territories as conforming to the required competency standards.

Yes. Because all of our qualifications are issued by reputable RTOs and contain the nationally recognised training logo, they each verify that a candidate has met the Units of Competency required to work in their industry occupation. These qualifications do not indicate how you have obtained the qualification (i.e. through RPL), and are exactly the same as a qualification received from a training provider through any other means.

Get Qualified Australia allows you up 3 months to complete the RPL process, however the actual duration is dependent on the length of time it takes you to provide your evidence. While this is generally 4 weeks, the quicker you submit your evidence, the sooner the process will be completed.

Once all the required evidence has been submitted and your evidence has been assessed, the RTO will then review and issue your qualification within 2-4 weeks, provided that no further evidence is required. This makes it possible for you to achieve your qualification in as little as 1 month, and up to 3 months.

Requests for extensions beyond the allotted 3 month period will be considered on an individual case basis.

While our Customer Service Agents will determine the best evidence for your portfolio, evidence generally takes the form of:

  • Resume/CV
  • References
  • Performance Appraisals
  • Portfolio/work samples
  • Photographic and video evidence
  • Education, training and qualifications
  • Job Description
  • Policies and Procedures
  • Workplace communication
  • Bookkeeping and financial records

Click here to learn more about the types of evidence you can provide.

 

The options are really endless. Most people use qualifications to enhance their careers, from achieving a promotion or pay rise, to climbing organisational ranks and getting new job opportunities. In fact, qualifications have shown to increase employability by 11%, and result in promotions 42% of the time.

Other people might use their qualification to improve visa or migration prospects, access postgraduate study, open up their own businesses, meet regulatory requirements, or obtain a licence in their industry or occupation.

Please note that while our qualifications may help you meet minimum licensing requirements, only your state’s relevant licensing authority may issue you your licence. For more information about trades licensing, click here.

Total number of units = 16

  • 8 core units

  • 8 elective units, consisting of:

  • at least 6 units from the electives listed below

  • up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses, these units must be relevant to the work outcome

Any combination of electives that meets the rules above can be selected for the award of the Diploma of Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

Packaging for each specialisation

  • at least 4 Group A electives must be selected for award of the Diploma of Community Services (Case Management)

  • at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing)

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core units 

Unit Code

Unit Title

CHCCCS007

Develop and implement service programs

CHCCOM003

Develop workplace communication strategies

CHCDEV002

Analyse impacts of sociological factors on clients in community work and services

CHCDIV003

Manage and promote diversity

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS004

Manage work health and safety

Elective units

Group A electives - CASE MANAGEMENT specialisation

Unit Code

Unit Title

CHCCCS004

Assess co-existing needs

CHCCSM004

Coordinate complex case requirements

CHCCSM005

Develop, facilitate and review all aspects of case management

CHCCSM006

Provide case management supervision

CHCCSM007

Undertake case management in a child protection framework

Group B electives - SOCIAL HOUSING specialisation

Unit Code

Unit Title

CHCADV004

Represent organisation in court or tribunal

CHCSOH002

Manage and maintain tenancy agreements and services

CHCSOH008

Manage head lease

CHCSOH009

Develop quality systems in line with registration standards

CHCSOH011

Develop social housing enterprise opportunities

CHCSOH012

Acquire properties by purchase or transfer

CPPDSM5005A

Contribute to a detailed property feasibility study

CPPDSM5013A

Develop a tenancy mix strategy

CPPDSM5022A

Implement asset management plan

CPPDSM5026A

Manage a consultant property project team

CPPDSM5034A

Monitor performance of property or facility portfolio

CPPDSM6007A

Develop lifecycle asset management plan

 

Other electives 

Unit Code

Unit Title

CHCADV002

Provide advocacy and representation services

CHCADV003

Represent clients in court

CHCADV005

Provide systems advocacy services

CHCAGE001

Facilitate the empowerment of older people

CHCAOD004

Assess needs of client with alcohol and other drugs issues

CHCAOD005

Provide alcohol and other drug withdrawal services

CHCAOD007

Develop strategies for alcohol and other drugs relapse prevention and management

CHCAOD008

Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues

CHCAOD009

Develop and review individual alcohol and other drugs treatment plans

CHCAOD510

Work effectively with client with complex alcohol and other drugs issues

CHCCCS003

Increase the safety of individuals at risk of suicide

CHCCCS009

Facilitate responsible behaviour

CHCCCS019

Recognise and respond to crisis situations

CHCCCS024

Support individuals with autism spectrum disorder

CHCCDE007

Develop and provide community projects

CHCCDE008

Support community action

CHCCDE009

Develop and Support community leadership

CHCCDE010

Develop and lead community engagement strategies to enhance participation

CHCCDE011

Implement community development strategies

CHCCDE012

Work within organisation and government structures to enable community development outcomes

CHCCDE015

Develop and implement a community renewal plan

CHCCOM004

Present information to stakeholder groups

CHCCONS401C

Facilitate changeover

CHCCONS402C

Facilitate and monitor contact

CHCCONS403C

Support families to develop relationships

CHCCONS504C

Assist families to self manage contact

CHCCS414A

Provide education on parenting, health and wellbeing

CHCCSL501A

Work within a structured counselling framework

CHCCSL502A

Apply specialist interpersonal and counselling interview skills

CHCCSL503B

Facilitate the counselling relationship

CHCCSL507B

Support clients in decision-making processes

CHCCSL509A

Reflect and improve upon counselling skills

CHCCW503A

Work intensively with clients

CHCDEV001

Confirm client developmental status

CHCDEV003

Analyse client information for service planning and delivery

CHCDFV505C

Counsel clients affected by domestic and family violence

CHCDFV509D

Work with users of violence to effect change

CHCDIS005

Develop and provide person-centered service responses

CHCDIS006

Develop and promote positive person-centered behaviour supports

CHCDIS008

Facilitate community participation and social inclusion

CHCDIS010

Provide person-centered services to people with disabilities with complex needs

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCEDU002

Plan health promotion and community intervention

CHCEDU003

Provide sexual and reproductive health information to clients

CHCEDU004

Develop, implement and review sexual and reproductive health education programs

CHCFAM406B

Engage and resource clients to improve their interpersonal relationships

CHCFAM407B

Work effectively in relationship work

CHCFAM408B

Undertake relationship and family work in the context of the agency and sector

CHCFAM505B

Operate in a family law environment

CHCGROUP403D

Plan and conduct group activities

CHCINM001

Meet statutory and organisation information requirements

CHCLLN001

Respond to client language, literacy and numeracy needs

CHCMGT001

Develop, implement and review quality framework

CHCMGT002

Manage partnership agreements with service providers

CHCMGT003

Lead the work team

CHCMGT004

Secure and manage funding

CHCMGT006

Coordinate client directed services

CHCMHS001

Work with people with mental health issues

CHCMHS002

Establish a self-directed recovery relationship

CHCMHS003

Provide recovery oriented mental health services

CHCMHS004

Work collaboratively with the care network and other services

CHCMHS005

Provide services to people with people with co-existing mental health and alcohol and other drugs issues

CHCMHS006

Facilitate the recovery process with the person, family and carers

CHCMHS008

Promote and facilitate self advocacy

CHCMHS011

Assess and promote social, emotional and physical wellbeing

CHCMHS013

Implement trauma informed care

CHCPOL002

Develop and implement policy

CHCPOL003

Research and apply evidence to practice

CHCPRP001

Develop and maintain networks and collaborative partnerships

CHCPRP004

Promote and represent the service

CHCPRT001

Identify and respond to children and young people at risk

CHCPRT002

Support the rights and safety of children and young people

CHCPRT003

Work collaboratively to maintain an environment safe for children and young people

CHCPRT008

Provide supervision in a secure system

CHCSET001

Work with forced migrants

CHCSET002

Undertake bicultural work with forced migrants in Australia

CHCSOH001

Work with people experiencing or at the risk of homelessness

CHCYTH001

Engage respectfully with young people

CHCYTH004

Respond to critical situations

CHCYTH005

Develop and implement procedures to enable young people to address their needs

CHCYTH010

Provide services for young people appropriate to their needs and circumstances

CHCYTH012

Manage service response to young people in crisis

HLTAID006

Provide advanced first aid

BSBATSIW515

Secure funding

BSBFIM501

Manage budgets and financial plans

BSBHRM506

Manage recruitment selection and induction processes

BSBHRM513

Manage workforce planning

BSBINN601

Lead and manage organisational change

BSBMGT404

Lead and facilitate off-site staff

BSBMGT502

Manage people performance

BSBMGT516

Facilitate continuous improvement

BSBMGT605

Provide leadership across the organisation

BSBPMG511

Manage project scope

BSBPMG512

Manage project time

BSBPMG513

Manage project quality

BSBPMG514

Manage project cost

BSBPMG515

Manage project human resources

BSBPMG516

Manage project information and communication

BSBPMG519

Manage project stakeholder engagement

BSBPMG522

Undertake project work

BSBPUB504

Develop and implement crisis management plans

BSBRSK501

Manage risk

BSBWOR403

Manage stress in the workplace

BSBWOR502

Lead and manage team effectiveness

CPPSEC3013A

Control person using empty hand techniques

PSPGOV506A

Support workplace coaching and mentoring

TAEDEL502A

Provide advanced facilitation practice

 

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

  • Cedar Centre Ltd  - Provider Code 5987

  • Seed Skills Pty Ltd  - Provider Code 31579

  • The Spectrum Organization Association Inc - Provider Code 2441

  • Wentworth College Pty Ltd  - Provider Code 21938

Did you know that the Australian Qualifications Framework (AQF) perfectly aligns certificate and diploma level qualifications with higher education? This means that it’s now possible to receive exemptions and fast track university degrees using diploma and above level qualifications.

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