Your work in Retail Operations requires finesse and style along with skills in point-of-sale handling procedures, operation of retail technology, using computers, and performing retail stock procedures. That experience may help you achieve formal recognition for skills you've already mastered.
A fine way forward for those interested in getting certified, expanding their career options, or entering the field of Retail Operations, the qualification honors stock control procedures, marketing and promotions ideas, display, product knowledge, and dispensing product advice.
Advertise your abilities in Retail Operations and check out your advancing status.
See if you’re eligible today with our Free Skills Review.
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* RPL cost includes all assessment services and issue of your nationally recognised qualification.
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Yes. All of our qualifications are issued by RTOs which have been approved by the Australian Skills Quality Authority (ASQA) to deliver nationally recognised qualifications that meet national quality assurance requirements. This means that they are recognised by industry and educational institutions in all Australian states and territories as conforming to the required competency standards.
Yes. Because all of our qualifications are issued by reputable RTOs and contain the nationally recognised training logo, they each verify that a candidate has met the Units of Competency required to work in their industry occupation. These qualifications do not indicate how you have obtained the qualification (i.e. through RPL), and are exactly the same as a qualification received from a training provider through any other means.
Get Qualified Australia allows you up 3 months to complete the RPL process, however the actual duration is dependent on the length of time it takes you to provide your evidence. While this is generally 4 weeks, the quicker you submit your evidence, the sooner the process will be completed.
Once all the required evidence has been submitted and your evidence has been assessed, the RTO will then review and issue your qualification within 2-4 weeks, provided that no further evidence is required. This makes it possible for you to achieve your qualification in as little as 1 month, and up to 3 months.
Requests for extensions beyond the allotted 3 month period will be considered on an individual case basis.
While our Customer Service Agents will determine the best evidence for your portfolio, evidence generally takes the form of:
Click here to learn more about the types of evidence you can provide.
The options are really endless. Most people use qualifications to enhance their careers, from achieving a promotion or pay rise, to climbing organisational ranks and getting new job opportunities. In fact, qualifications have shown to increase employability by 11%, and result in promotions 42% of the time.
Other people might use their qualification to improve visa or migration prospects, access postgraduate study, open up their own businesses, meet regulatory requirements, or obtain a licence in their industry or occupation.
Please note that while our qualifications may help you meet minimum licensing requirements, only your state’s relevant licensing authority may issue you your licence. For more information about trades licensing, click here.
14 units must be completed:
The choice of elective units must be guided by the core function or role of the current or intended work environment, local industry requirements, and the characteristics of the AQF level of this qualification.
Units chosen from other Training Packages must not duplicate units selected from or available in SIR07 V3 Retail Services Training Package.
SIRXCCS201 Apply point-of-sale handling procedures
SIRXCCS202 Interact with customers
SIRXCLM101 Organise and maintain work areas
SIRXCOM101 Communicate in the workplace to support team and customer outcomes
SIRXICT001A Operate retail technology
SIRXIND101 Work effectively in a customer service environment
SIRXRSK201 Minimise loss
SIRXWHS101 Apply safe work practices
SIRXADM001A Apply retail office procedures
SIRXADM002A Coordinate retail office
SIRXCCS203 Promote loyalty programs
SIRXICT002A Use computers as part of business and e-commerce processes
SIRXFIN201 Balance and secure point-of-sale terminal
SIRXFIN002A Perform retail finance duties
SIRRFSA001A Apply retail food safety practices
SIRXINV001A Perform stock control procedures
SIRXINV002A Maintain and order stock
SIRXMPR002A Provide marketing and promotion program
SIRXMPR003A Conduct telemarketing
SFIDIST202C Retail fresh, frozen and live seafood
SIRRMER001A Merchandise food products*
SIRRMER002A Pack and display meat products*
SIRRMER004A Prepare and display bakery products*
SIRXMER201 Merchandise products
SIRXMER202 Plan, create and maintain displays
SIRRRPK002A Advise on meat products*
SIRRRPK004A Advise on bakery products*
SIRRRPK005A Advise on seafood products*
SIRRRPK214 Recommend specialised products and services
SIRXRPK001A Recommend health and nutritional products and services
SIRXRPK002A Recommend hair, beauty and cosmetic products and services
SITHFAB009A Provide responsible service of alcohol
SIRRPOS001A Process postal outlet transactions
SIRRPOS002A Handle mail received in a retail environment
SIRRPOS003A Deliver mail in a retail environment
SIRXSLS201 Sell products and services
SIRXSLS002A Advise on products and services
SIRXIND102 Plan a career in the retail industry
* This unit has a prerequisite unit SIRRFSA001A Apply retail food safety practices.
Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing
Australian Training and Consulting - Provider Code 90886
Brisbane Business and Hospitality Training - Provider Code 31983
DYNAMIC LEARNING SERVICES PTY LTD - Provider Code 40467
The Parramatta College Inc - Provider Code 90276
Did you know that the Australian Qualifications Framework (AQF) perfectly aligns certificate and diploma level qualifications with higher education? This means that it’s now possible to receive exemptions and fast track university degrees using diploma and above level qualifications.
Enrol in one of our qualifications today, and unlock the potential to seek maximum unit exemptions for your desired Graduate Diploma, Bachelor, or Masters Degree in a cost, time and effort-effective way. Speak with one of our Skills Recognition Consultants today or complete our Free Skills Review to discover the highest qualification level you’re eligible for.