SIR50112 - Diploma of Retail Management

Are you an experienced retail manager? You deserve recognition.

It's now possible to achieve formal recognition for your experience managing a retail store or wholesale outlet via RPL. Whether you're a sales, store, merchandise or regional manager, this nationally recognised Diploma of Retail Managament could be just what you need to polish your CV, increase your employment opportunities within the retail management sector, or achieve a promotion.

See if you’re eligible today with our Free Skills Review.

RPL Cost Traditional study cost Your savings
$1,900* $6,000 $4,100

Want to save a further $380 off this qualification? Contact us today to learn how!

* RPL cost includes all assessment services and issue of your nationally recognised qualification.

Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review, it requires only 3 minutes to complete!

Take the initiative today to determine your eligibility.

Yes. All of our qualifications are issued by RTOs which have been approved by the Australian Skills Quality Authority (ASQA) to deliver nationally recognised qualifications that meet national quality assurance requirements. This means that they are recognised by industry and educational institutions in all Australian states and territories as conforming to the required competency standards.

Yes. Because all of our qualifications are issued by reputable RTOs and contain the nationally recognised training logo, they each verify that a candidate has met the Units of Competency required to work in their industry occupation. These qualifications do not indicate how you have obtained the qualification (i.e. through RPL), and are exactly the same as a qualification received from a training provider through any other means.

Get Qualified Australia allows you up 3 months to complete the RPL process, however the actual duration is dependent on the length of time it takes you to provide your evidence. While this is generally 4 weeks, the quicker you submit your evidence, the sooner the process will be completed.

Once all the required evidence has been submitted and your evidence has been assessed, the RTO will then review and issue your qualification within 2-4 weeks, provided that no further evidence is required. This makes it possible for you to achieve your qualification in as little as 1 month, and up to 3 months.

Requests for extensions beyond the allotted 3 month period will be considered on an individual case basis.

While our Customer Service Agents will determine the best evidence for your portfolio, evidence generally takes the form of:

  • Resume/CV
  • References
  • Performance Appraisals
  • Portfolio/work samples
  • Photographic and video evidence
  • Education, training and qualifications
  • Job Description
  • Policies and Procedures
  • Workplace communication
  • Bookkeeping and financial records

Click here to learn more about the types of evidence you can provide.


The options are really endless. Most people use qualifications to enhance their careers, from achieving a promotion or pay rise, to climbing organisational ranks and getting new job opportunities. In fact, qualifications have shown to increase employability by 11%, and result in promotions 42% of the time.

Other people might use their qualification to improve visa or migration prospects, access postgraduate study, open up their own businesses, meet regulatory requirements, or obtain a licence in their industry or occupation.

Please note that while our qualifications may help you meet minimum licensing requirements, only your state’s relevant licensing authority may issue you your licence. For more information about trades licensing, click here.

  • 9 units must be completed:

  • 2 core units

  • 7 elective units:

  • a minimum of 4 units must be selected from the elective unit list below, 3 of which must be coded SIR

  • a maximum of 3 units may be selected from any relevant Training Package or accredited course first packaged at AQF level 4, 5 or 6.

The choice of elective units must be guided by the core function or role of the current or intended work environment, local industry requirements, and the characteristics of the AQF level of this qualification.

Units chosen from other Training Packages must not duplicate units selected from or available in SIR07 V3 Retail Services Training Package.

Core units 

SIRXFIN005A Manage operations to budget

SIRXSLS009A Manage sales teams

Elective units 

Cleaning and Maintenance 

SIRXCLM402 Manage store facilities

Client and Customer Service 

SIRXCCS509 Manage business customers


BSBADM502B Manage meetings

Computer Operations and ICT Management 

SIRXICT404 Adopt mobile commerce applications to improve sales and service


SIRXICT404 Adopt mobile commerce applications to improve sales and service


BSBFIM501A Manage budgets and financial plans

SIRXFIN004A Manage financial resources

SIRXFIN006A Manage prices


BSBFRA501B Establish a franchise operation

BSBFRA502B Manage a franchise operation

BSBFRA503B Manage establishment of new sites or regions

BSBFRA504B Manage relationships with franchisees

BSBFRA505B Manage closure of a franchise

Governance and Legal Compliance 

SIRXGLC502 Establish business legal and legislative requirements

Human Resource Management 

BSBHRM502A Manage human resources management information systems

BSBHRM504A Manage workforce planning

BSBHRM506A Manage recruitment selection and induction processes

BSBLED401A Develop teams and individuals

BSBLED501A Develop a workplace learning environment

BSBWRK509A Manage industrial relations

SIRXHRM001A Administer human resources policy

SIRXHRM002A Recruit and select personnel


SIRXINV005A Control inventory

SIRXINV006A Develop purchasing strategies

SIRXINV404 Manage retail merchandise

SIRXINV407 Manage suppliers

Management and Leadership 

BSBINM501A Manage an information or knowledge management system

BSBMGT502B Manage people performance

BSBMGT515A Manage operational plan

BSBMGT516C Facilitate continuous improvement

BSBSUS501A Develop workplace policy and procedures for sustainability

SIRXMGT004A Analyse and communicate information

SIRXMGT005A Set strategic plans

SIRXMGT006A Initiate and implement change

SIRXMGT507 Manage staff through change

SIRXMGT508 Plan and prepare for business sustainability

SIRXMGT509 Manage diversity within the business

Marketing and Public Relations 

BSBMKG501B Identify and evaluate marketing opportunities

BSBMKG502B Establish and adjust the marketing mix

BSBMKG514A Implement and monitor marketing activities

BSBMKG608A Develop organisational marketing objectives

SIRXMPR006A Manage promotional activities

SIRXMPR007A Devise a strategic marketing plan


SIRXMER405 Manage store presentation and pricing

Product Management 

SIRXPRO003A Review product or service performance

SIRXPRO005A Manage distribution processes

SIRXPRO006A Forecast product performance

SIRXPRO007A Improve supply and distribution chains

SIRXPRO504 Maximise product sales and market share

Quality and Innovation 

SIRXQUA002A Lead a team to foster innovation

SIRXQUA003A Create an innovative work environment

SIRXQUA004A Set up systems that support innovation

SIRXQUA006A Benchmark and continuously improve operational quality

Risk Management and Security 

SIRXRSK404 Control store security


SIRXSLS008A Develop a sales strategy

SIRXSLS406 Manage sales and service delivery

Work Health and Safety 

BSBOHS501B Participate in the coordination and maintenance of a systematic approach to managing OHS

BSBOHS502B Participate in the management of the OHS information and data systems

BSBOHS503B Assist in the design and development of OHS participative arrangements

Working in Industry 

BSBWOR501B Manage personal work priorities and professional development

To undertake this qualification, individuals would be required to have retail management experience in roles, such as:

  • managing store presentation and pricing
  • leading and managing people
  • providing a safe working environment.

Examples of evidence of retail management experience may include:

  • job descriptions and references from current or past employers
  • an entry interview to determine retail supervision experience.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

  • Prestige Service Training - Provider Code 31981

Did you know that the Australian Qualifications Framework (AQF) perfectly aligns certificate and diploma level qualifications with higher education? This means that it’s now possible to receive exemptions and fast track university degrees using diploma and above level qualifications.

Enrol in one of our qualifications today, and unlock the potential to seek maximum unit exemptions for your desired Graduate Diploma, Bachelor, or Masters Degree in a cost, time and effort-effective way. Speak with one of our Skills Recognition Consultants today or complete our Free Skills Review to discover the highest qualification level you’re eligible for.
  Learn more

Pocket your savings by accessing our qualifications at a fraction of the cost. Select your preferred payment plan and activate your special offer.
  Learn more