SIT20213 - Certificate II in Hospitality

Know your hospitality manners? Get recognised for them.

If you've been working in Hospitality as a cook or chef, a bar attendant, a catering assistant, in housekeeping, or as a porter, your expertise may have already provided you with the skills you need to achieve formal certification.

Whether you're interested in gaining certification, enhancing your job prospects, or opening the door to the Hospitality field, show you're qualified with skills like using business technology, practicing safe hygiene, transporting and storing food, and keeping the facility spotless.

Make a smart investment in your skills with a Certificate II in Hospitality.

See if you’re eligible today with our Free Skills Review.

RPL Cost Traditional study cost Your savings
$1,000* $3,000 $2,000

Want to save a further $200 off this qualification? Contact us today to learn how!

* RPL cost includes all assessment services and issue of your nationally recognised qualification.

Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review, it requires only 3 minutes to complete!

Take the initiative today to determine your eligibility.

Yes. All of our qualifications are issued by RTOs which have been approved by the Australian Skills Quality Authority (ASQA) to deliver nationally recognised qualifications that meet national quality assurance requirements. This means that they are recognised by industry and educational institutions in all Australian states and territories as conforming to the required competency standards.

Yes. Because all of our qualifications are issued by reputable RTOs and contain the nationally recognised training logo, they each verify that a candidate has met the Units of Competency required to work in their industry occupation. These qualifications do not indicate how you have obtained the qualification (i.e. through RPL), and are exactly the same as a qualification received from a training provider through any other means.

Get Qualified Australia allows you up 3 months to complete the RPL process, however the actual duration is dependent on the length of time it takes you to provide your evidence. While this is generally 4 weeks, the quicker you submit your evidence, the sooner the process will be completed.

Once all the required evidence has been submitted and your evidence has been assessed, the RTO will then review and issue your qualification within 2-4 weeks, provided that no further evidence is required. This makes it possible for you to achieve your qualification in as little as 1 month, and up to 3 months.

Requests for extensions beyond the allotted 3 month period will be considered on an individual case basis.

While our Customer Service Agents will determine the best evidence for your portfolio, evidence generally takes the form of:

  • Resume/CV
  • References
  • Performance Appraisals
  • Portfolio/work samples
  • Photographic and video evidence
  • Education, training and qualifications
  • Job Description
  • Policies and Procedures
  • Workplace communication
  • Bookkeeping and financial records

Click here to learn more about the types of evidence you can provide.


The options are really endless. Most people use qualifications to enhance their careers, from achieving a promotion or pay rise, to climbing organisational ranks and getting new job opportunities. In fact, qualifications have shown to increase employability by 11%, and result in promotions 42% of the time.

Other people might use their qualification to improve visa or migration prospects, access postgraduate study, open up their own businesses, meet regulatory requirements, or obtain a licence in their industry or occupation.

Please note that while our qualifications may help you meet minimum licensing requirements, only your state’s relevant licensing authority may issue you your licence. For more information about trades licensing, click here.

  • 12 units must be completed:

  • 6 core units

  • 6 elective units, consisting of:

  • 1 unit from Group A
  • 3 units from Group B
  • 2 units from Group B, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units 

Elective units - Group A 

Elective units -Group B 

Accommodation Services 

TLIE1005A Carry out basic workplace calculations

Client and Customer Service 

SITXCCS201 Provide visitor information

Communication and Teamwork 
Commercial Cookery and Catering 

*Prerequisite is SITXFSA101 Use hygienic practices for food safety

Computer Operations and ICT Management 
Environmental Sustainability 

BSBSUS201A Participate in environmentally sustainable work practices

First Aid 

HLTAID003 Provide first aid

Food and Beverage 

*Prerequisite is SITXFSA101 Use hygienic practices for food safety

^Prerequisite is SITHFAB201 Provide responsible service of alcohol

Food Safety 

* Prerequisite is SITHGAM201 Provide responsible gambling services


*Prerequisite is SITXFSA101 Use hygienic practices for food safety

Kitchen Operations 

SITHKOP101 Clean kitchen premises and equipment *

*Prerequisite is SITXFSA101 Use hygienic practices for food safety

Languages other than English 
Working in Industry 

SITHIND101 Use hygienic practices for hospitality service


Examples of elective units relevant to specific job outcomes and contexts at this level are as follows:

Bar attendant in a club or hotel 
Catering assistant 
Food and beverage attendant in a cafe 
Gaming attendant in a club or hotel 
Housekeeping attendant 

There are no entry requirements for this qualification.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

  • Brisbane Business and Hospitality Training - Provider Code 31983

  • Prestige Service Training - Provider Code 31981

Did you know that the Australian Qualifications Framework (AQF) perfectly aligns certificate and diploma level qualifications with higher education? This means that it’s now possible to receive exemptions and fast track university degrees using diploma and above level qualifications.

Enrol in one of our qualifications today, and unlock the potential to seek maximum unit exemptions for your desired Graduate Diploma, Bachelor, or Masters Degree in a cost, time and effort-effective way. Speak with one of our Skills Recognition Consultants today or complete our Free Skills Review to discover the highest qualification level you’re eligible for.
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