SIT20316 - Certificate II in Hospitality

Get your experience in the hospitality industry certified

If you are skilled in many aspects of hospitality, like foodstuff packaging, preparing simple dishes, cleaning premises, or presenting the meals you create, then you are probably already qualified for a Certificate I in Hospitality. Enjoy more career options in the future and apply for your certificate via RPL today.

See if you’re eligible today with our Free Skills Review.

RPL Cost Traditional study cost Your savings
$1,000* $3,000 $2,000

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* RPL cost includes all assessment services and issue of your nationally recognised qualification.

Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review, it requires only 3 minutes to complete!

Take the initiative today to determine your eligibility.

Yes. All of our qualifications are issued by RTOs which have been approved by the Australian Skills Quality Authority (ASQA) to deliver nationally recognised qualifications that meet national quality assurance requirements. This means that they are recognised by industry and educational institutions in all Australian states and territories as conforming to the required competency standards.

Yes. Because all of our qualifications are issued by reputable RTOs and contain the nationally recognised training logo, they each verify that a candidate has met the Units of Competency required to work in their industry occupation. These qualifications do not indicate how you have obtained the qualification (i.e. through RPL), and are exactly the same as a qualification received from a training provider through any other means.

Get Qualified Australia allows you up 3 months to complete the RPL process, however the actual duration is dependent on the length of time it takes you to provide your evidence. While this is generally 4 weeks, the quicker you submit your evidence, the sooner the process will be completed.

Once all the required evidence has been submitted and your evidence has been assessed, the RTO will then review and issue your qualification within 2-4 weeks, provided that no further evidence is required. This makes it possible for you to achieve your qualification in as little as 1 month, and up to 3 months.

Requests for extensions beyond the allotted 3 month period will be considered on an individual case basis.

While our Customer Service Agents will determine the best evidence for your portfolio, evidence generally takes the form of:

  • Resume/CV
  • References
  • Performance Appraisals
  • Portfolio/work samples
  • Photographic and video evidence
  • Education, training and qualifications
  • Job Description
  • Policies and Procedures
  • Workplace communication
  • Bookkeeping and financial records

Click here to learn more about the types of evidence you can provide.

 

The options are really endless. Most people use qualifications to enhance their careers, from achieving a promotion or pay rise, to climbing organisational ranks and getting new job opportunities. In fact, qualifications have shown to increase employability by 11%, and result in promotions 42% of the time.

Other people might use their qualification to improve visa or migration prospects, access postgraduate study, open up their own businesses, meet regulatory requirements, or obtain a licence in their industry or occupation.

Please note that while our qualifications may help you meet minimum licensing requirements, only your state’s relevant licensing authority may issue you your licence. For more information about trades licensing, click here.

12 units must be completed:

  • 6 core units
  • 6 elective units, consisting of:
  • 1 unit from Group A
  • 3 units from Group B
  • 2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

 

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

 

Core units 

BSBWOR203

Work effectively with others

SITHIND002

Source and use information on the hospitality industry

SITHIND003

Use hospitality skills effectively

SITXCCS003

Interact with customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

Elective units 

Group A

SITHIND001

Use hygienic practices for hospitality service

SITXFSA001

Use hygienic practices for food safety

 

Group B
Accommodation Services - Housekeeping and Porting 

CPPCLO2001A

Maintain hard floor surfaces

CPPCLO2004A

Maintain carpeted floors

CPPCLO2009A

Clean glass surfaces

CPPCLO2010A

Clean ceiling surfaces and fittings

CPPCLO2017A

Clean wet areas

CPPCLO2019A

Sort and remove waste and recyclable materials

CPPCLO2035A

Maintain cleaning storage areas

SITHACS001

Clean premises and equipment

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SITHACS004

Launder linen and guest clothes

SITHACS005

Provide porter services

 

Administration

TLIE1005

Carry out basic workplace calculations

 

Client and Customer Service, and Sales

SIRXSLS001

Sell to the retail customer

SITXCCS002

Provide visitor information

 

Communication and Teamwork 

BSBCMM201

Communicate in the workplace

SITXCOM001

Source and present information

 

Commercial Cookery and Catering, and Kitchen Operations

SITHCCC002

Prepare and present simple dishes

SITHCCC003

Prepare and present sandwiches

SITHCCC004

Package prepared foodstuffs

SITHCCC006

Prepare appetisers and salads

SITHKOP001

Clean kitchen premises and equipment

 

Computer Operations and ICT Management

BSBITU201

Produce simple word processed documents

BSBITU202

Create and use spreadsheets

 

Environmental Sustainability 

BSBSUS201

Participate in environmentally sustainable work practices

 

Finance 

BSBFIA301

Maintain financial records

SITXFIN001

Process financial transactions

 

First Aid

HLTAID003

Provide first aid

 

Food and Beverage 

SITHFAB001

Clean and tidy bar areas

SITHFAB002

Provide responsible service of alcohol

SITHFAB003

Operate a bar

SITHFAB004

Prepare and serve non-alcoholic beverages

SITHFAB005

Prepare and serve espresso coffee

SITHFAB006

Provide room service

SITHFAB007

Serve food and beverage

 

Food Safety 

SITXFSA001

Use hygienic practices for food safety

SITXFSA002

Participate in safe food handling practices

SITXFSA003

Transport and store food

 

Gaming 

SITHGAM001

Provide responsible gambling services

SITHGAM002

Attend gaming machines

SITHGAM003

Operate a TAB outlet

SITHGAM004

Conduct Keno games

 

Inventory 

SITXINV001

Receive and store stock

SITXINV002

Maintain the quality of perishable items

 

Languages other than English 

SITXLAN001

Conduct basic oral communication in a language other than English

SITXLAN002

Conduct routine oral communication in a language other than English

 

Working in Industry

SITHIND001

Use hygienic practices for hospitality service

 

There are no entry requirements for this qualification.

This qualification does not require any licensing

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

  • Advanced Careers College - Provider Code 91445

  • Australia Institute of Business and Technology  - Provider Code 41138

  • Australian Training and Consulting - Provider Code 90886

  • Brisbane Business and Hospitality Training - Provider Code 31983

  • DYNAMIC LEARNING SERVICES PTY LTD - Provider Code 40467

  • Halo Nation Training Pty Ltd - Provider Code 32485

  • North Queensland Training Services - Provider Code 31954

  • Prestige Service Training - Provider Code 31981

  • Queensland International Institute - Provider Code 31353

Did you know that the Australian Qualifications Framework (AQF) perfectly aligns certificate and diploma level qualifications with higher education? This means that it’s now possible to receive exemptions and fast track university degrees using diploma and above level qualifications.

Enrol in one of our qualifications today, and unlock the potential to seek maximum unit exemptions for your desired Graduate Diploma, Bachelor, or Masters Degree in a cost, time and effort-effective way. Speak with one of our Skills Recognition Consultants today or complete our Free Skills Review to discover the highest qualification level you’re eligible for.
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