SIT30116 - Certificate III in Tourism

Know tourism? Get recognised.

Your experience performing tourism services, including guiding, attraction and tour operation, sales, accommodation services, customer service, and visitor information may have already provided you with the skills required to achieve your Certificate III in Tourism. This is ideal for experienced tourist guides, booking and reservation agents, visitor information officers, tour coordinators, museum attendants, attraction attendants, and customer service attendants looking to qualify their experience and increase their job opportunities.

See if you’re eligible today with our Free Skills Review.

RPL Cost Traditional study cost Your savings
$1,200* $4,000 $2,800

Want to save a further $240 off this qualification? Contact us today to learn how!

* RPL cost includes all assessment services and issue of your nationally recognised qualification.

Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review, it requires only 3 minutes to complete!

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Yes. All of our qualifications are issued by RTOs which have been approved by the Australian Skills Quality Authority (ASQA) to deliver nationally recognised qualifications that meet national quality assurance requirements. This means that they are recognised by industry and educational institutions in all Australian states and territories as conforming to the required competency standards.

Yes. Because all of our qualifications are issued by reputable RTOs and contain the nationally recognised training logo, they each verify that a candidate has met the Units of Competency required to work in their industry occupation. These qualifications do not indicate how you have obtained the qualification (i.e. through RPL), and are exactly the same as a qualification received from a training provider through any other means.

Get Qualified Australia allows you up 3 months to complete the RPL process, however the actual duration is dependent on the length of time it takes you to provide your evidence. While this is generally 4 weeks, the quicker you submit your evidence, the sooner the process will be completed.

Once all the required evidence has been submitted and your evidence has been assessed, the RTO will then review and issue your qualification within 2-4 weeks, provided that no further evidence is required. This makes it possible for you to achieve your qualification in as little as 1 month, and up to 3 months.

Requests for extensions beyond the allotted 3 month period will be considered on an individual case basis.

While our Customer Service Agents will determine the best evidence for your portfolio, evidence generally takes the form of:

  • Resume/CV
  • References
  • Performance Appraisals
  • Portfolio/work samples
  • Photographic and video evidence
  • Education, training and qualifications
  • Job Description
  • Policies and Procedures
  • Workplace communication
  • Bookkeeping and financial records

Click here to learn more about the types of evidence you can provide.

 

The options are really endless. Most people use qualifications to enhance their careers, from achieving a promotion or pay rise, to climbing organisational ranks and getting new job opportunities. In fact, qualifications have shown to increase employability by 11%, and result in promotions 42% of the time.

Other people might use their qualification to improve visa or migration prospects, access postgraduate study, open up their own businesses, meet regulatory requirements, or obtain a licence in their industry or occupation.

Please note that while our qualifications may help you meet minimum licensing requirements, only your state’s relevant licensing authority may issue you your licence. For more information about trades licensing, click here.

15 units must be completed:

  • 4 core units
  • 11 elective units, consisting of:
  • 3 units from Group A and  3 units from Group B

OR

  • 6 units from Group C

OR

  • 6 units from Group D

OR

  • 6 units from Group A, B, C or E
  • the remaining 5 units may be selected from any elective group below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

 

Packaging Rules for marine tourism specialisation: 

  • All Group D electives must be selected for award of the Certificate III in Tourism (Marine Tourism).

 

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

SITTIND001

Source and use information on the tourism and travel industry

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

Elective units 

Group A - Tourism Office Operations 

SITTTSL001

Operate online information systems

SITTTSL002

Access and interpret product information

SITTTSL009

Process travel-related documentation

Group B - Tourism Coordination 

SITXCCS002

Provide visitor information

SITTTSL004

Provide advice on Australian destinations

SITTTSL005

Sell tourism products and services

SITTTSL006

Prepare quotations

SITTTSL007

Process reservations

SITTTSL008

Book supplier products and services

SITTTSL010

Use a computerised reservations or operations system

Group C - Tourism Delivery 

CPPSEC2012A

Monitor and control individual and crowd behaviour

SITHACS001

Clean premises and equipment

SITTGDE001

Interpret aspects of local Australian Indigenous culture

SITTGDE004

Lead tour groups

SITTGDE005

Prepare and present tour commentaries or activities

SITTGDE006

Develop and maintain the general and regional knowledge required by guides

SITTGDE007

Research and share information on Australian Indigenous cultures

SITTGDE008

Prepare specialised interpretive content on flora, fauna and landscape

SITTGDE009

Prepare specialised interpretive content on marine environments

SITTGDE010

Prepare specialised interpretive content on cultural and heritage environments

SITTTOP001

Load touring equipment and supplies

SITTTOP002

Provide outdoor catering

TLIB2003

Carry out vehicle servicing and maintenance

TLIC1051

Operate commercial vehicle

TLIC2025

Operate four wheel drive vehicle

TLIC3042

Operate coach/bus

SITTVAF001

Load and unload a ride

SITTVAF002

Operate a ride location

SITTVAF003

Operate a games location

SITTVAF005

Fill LPG gas cylinders

SITXCCS001

Provide customer information and assistance

SITXCCS004

Provide lost and found services

SITXCOM003

Provide a briefing or scripted commentary

SITXWHS002

Identify hazards, assess and control safety risks

Group D - Marine Tourism 

SISOSCB301A

SCUBA dive in open water to a maximum depth of 18 metres

SISOSCB306A

Perform diver rescues

SISOSCB308A

Guide a SCUBA dive

SISOSCB419A

Instruct SCUBA diving skills

SITTGDE005

Prepare and present tour commentaries or activities

SITTGDE009

Prepare specialised interpretive content on marine environments

Group E- General Electives 

Client and Customer Service, and Sales 

SIRXSLS001

Sell to the retail customer

SIRXPDK001

Advise on products and services

SITXCRI001

Respond to a customer in crisis

Communication and Teamwork 

BSBWOR203

Work effectively with others

SITXCOM001

Source and present information

SITXCOM004

Address protocol requirements

Computer Operations and ICT Management 

BSBITU202

Create and use spreadsheets

BSBITU301

Create and use databases

BSBITU306

Design and produce business documents

E-Business 

SITXEBS001

Use social media in a business

Environmental Sustainability 

BSBSUS201

Participate in environmentally sustainable work practices

Events 

SITEEVT002

Process and monitor event registrations

SITEEVT003

Coordinate on-site event registrations

SITEEVT004

Provide event staging support

Finance 

BSBFIA301

Maintain financial records

SITXFIN001

Process financial transactions

First Aid 

HLTAID003

Provide first aid

HLTAID005

Provide first aid in remote situations

Food and Beverage, Food Safety 

SITHFAB002

Provide responsible service of alcohol

SITHFAB004

Prepare and serve non-alcoholic beverages

SITHFAB005

Prepare and serve espresso coffee

SITHFAB007

Serve food and beverage

SITHFAB009

Conduct a product tasting for alcoholic beverages

SITHIND001

Use hygienic practices for hospitality service

SITXFSA001

Use hygienic practices for food safety

Gaming 

SITHGAM001

Provide responsible gambling services

SITHGAM002

Attend gaming machines

SITHGAM015

Attend  gaming machines

Human Resource Management 

SITXHRM001

Coach others in job skills

Inventory 

SITXINV001

Receive and store stock

SITXINV002

Maintain the quality of perishable items

SITXINV003

Purchase goods

Languages other than English 

SITXLAN001

Conduct basic oral communication in a language other than English

SITXLAN002

Conduct routine oral communication in a language other than English

 

There are no entry requirements for this qualification.

This qualification does not require any licensing

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

  • Brisbane Business and Hospitality Training - Provider Code 31983

  • Prestige Service Training - Provider Code 31981

Did you know that the Australian Qualifications Framework (AQF) perfectly aligns certificate and diploma level qualifications with higher education? This means that it’s now possible to receive exemptions and fast track university degrees using diploma and above level qualifications.

Enrol in one of our qualifications today, and unlock the potential to seek maximum unit exemptions for your desired Graduate Diploma, Bachelor, or Masters Degree in a cost, time and effort-effective way. Speak with one of our Skills Recognition Consultants today or complete our Free Skills Review to discover the highest qualification level you’re eligible for.
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