SIT40416 - Certificate IV in Hospitality

Be certified for your advanced experience in hospitality

Take advantage of your advanced experience in preparing room for guests, developing and using complex spreadsheets, using social media in a business, conducting night audits, or addressing protocol requirements for a team. With RPL, you can use the skills you already have to achieve your Certificate IV in Hospitality.

See if you’re eligible today with our Free Skills Review.

RPL Cost Traditional study cost Your savings
$1,400* $5,000 $3,600

Want to save a further $280 off this qualification? Contact us today to learn how!

* RPL cost includes all assessment services and issue of your nationally recognised qualification.

Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review, it requires only 3 minutes to complete!

Take the initiative today to determine your eligibility.

Yes. All of our qualifications are issued by RTOs which have been approved by the Australian Skills Quality Authority (ASQA) to deliver nationally recognised qualifications that meet national quality assurance requirements. This means that they are recognised by industry and educational institutions in all Australian states and territories as conforming to the required competency standards.

Yes. Because all of our qualifications are issued by reputable RTOs and contain the nationally recognised training logo, they each verify that a candidate has met the Units of Competency required to work in their industry occupation. These qualifications do not indicate how you have obtained the qualification (i.e. through RPL), and are exactly the same as a qualification received from a training provider through any other means.

Get Qualified Australia allows you up 3 months to complete the RPL process, however the actual duration is dependent on the length of time it takes you to provide your evidence. While this is generally 4 weeks, the quicker you submit your evidence, the sooner the process will be completed.

Once all the required evidence has been submitted and your evidence has been assessed, the RTO will then review and issue your qualification within 2-4 weeks, provided that no further evidence is required. This makes it possible for you to achieve your qualification in as little as 1 month, and up to 3 months.

Requests for extensions beyond the allotted 3 month period will be considered on an individual case basis.

While our Customer Service Agents will determine the best evidence for your portfolio, evidence generally takes the form of:

  • Resume/CV
  • References
  • Performance Appraisals
  • Portfolio/work samples
  • Photographic and video evidence
  • Education, training and qualifications
  • Job Description
  • Policies and Procedures
  • Workplace communication
  • Bookkeeping and financial records

Click here to learn more about the types of evidence you can provide.

 

The options are really endless. Most people use qualifications to enhance their careers, from achieving a promotion or pay rise, to climbing organisational ranks and getting new job opportunities. In fact, qualifications have shown to increase employability by 11%, and result in promotions 42% of the time.

Other people might use their qualification to improve visa or migration prospects, access postgraduate study, open up their own businesses, meet regulatory requirements, or obtain a licence in their industry or occupation.

Please note that while our qualifications may help you meet minimum licensing requirements, only your state’s relevant licensing authority may issue you your licence. For more information about trades licensing, click here.

21 units must be completed:

  • 9 core units
  • 12 elective units, consisting of:
  • 1 unit from Group A
  • 7 units from Group B
  • 4 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

 

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

BSBDIV501

Manage diversity in the workplace

SITHIND004

Work effectively in hospitality service

SITXCCS007

Enhance customer service experiences

SITXCOM005

Manage conflict

SITXFIN003

Manage finances within a budget

SITXHRM001

Coach others in job skills

SITXHRM003

Lead and manage people

SITXMGT001

Monitor work operations

SITXWHS003

Implement and monitor work health and safety practices

 

Elective units

Group A

SITHIND001

Use hygienic practices for hospitality service

SITXFSA001

Use hygienic practices for food safety

 

Group B
Accommodation Services - Front Office, Housekeeping and Porting

CPPCLO2001A

Maintain hard floor surfaces

CPPCLO2004A

Maintain carpeted floors

CPPCLO2009A

Clean glass surfaces

CPPCLO2010A

Clean ceiling surfaces and fittings

CPPCLO2017A

Clean wet areas

CPPCLO2019A

Sort and remove waste and recyclable materials

CPPCLO2035A

Maintain cleaning storage areas

CPPCLO3013A

Clean window coverings

CPPCLO3016A

Wash furniture and fittings

SITHACS001

Clean premises and equipment

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SITHACS004

Launder linen and guest clothes

SITHACS005

Provide porter services

SITHACS006

Provide valet services

SITHACS007

Conduct night audit

SITHACS008

Provide accommodation reception services

SITTTSL002

Access and interpret product information

SITTTSL005

Sell tourism products and services

SITTTSL006

Prepare quotations

SITTTSL007

Process reservations

SITTTSL010

Use a computerised reservations or operations system

 

Client and Customer Service

SITXCCS002``

Provide visitor information

SITXCCS004

Provide lost and found services

SITXCCS005

Provide club reception services

SITXCRI001

Respond to a customer in crisis

 

Communication and Teamwork

SITXCOM004

Address protocol requirements

 

Computer Operations and ICT Management

BSBITU301

Create and use databases

BSBITU306

Design and produce business documents

BSBITU402

Develop and use complex spreadsheets

 

E-Business

SITXEBS001

Use social media in a business

 

Environmental Sustainability

BSBSUS401

Implement and monitor environmentally sustainable work practices

 

Events

SITEEVT001

Source and use information on the events industry

SITEEVT002

Process and monitor event registrations

SITEEVT003

Coordinate on-site event registrations

SITEEVT004

Provide event staging support

SITEEVT005

Plan in-house events or functions

 

Finance

BSBFIA301

Maintain financial records

BSBFIA401

Prepare financial reports

SITXFIN002

Interpret financial information

 

First Aid

HLTAID003

Provide first aid

 

Food and Beverage

 

SITHFAB001

Clean and tidy bar areas

SITHFAB002

Provide responsible service of alcohol

SITHFAB003

Operate a bar

SITHFAB004

Prepare and serve non-alcoholic beverages

SITHFAB005

Prepare and serve espresso coffee

SITHFAB006

Provide room service

SITHFAB008

Operate and monitor cellar systems

SITHFAB009

Conduct a product tasting for alcoholic beverages

SITHFAB010

Prepare and serve cocktails

SITHFAB011

Provide advice on beers, spirits and liqueurs

SITHFAB012

Provide advice on Australian wines

SITHFAB013

Provide advice on imported wines

SITHFAB014

Provide table service of food and beverage

SITHFAB015

Provide silver service

SITHFAB016

Provide advice on food

SITHFAB017

Provide advice on food and beverage matching

SITHFAB018

Provide gueridon service

SITHFAB019

Plan and monitor espresso coffee service

 

Food Safety

SITXFSA001

Use hygienic practices for food safety

SITXFSA002

Participate in safe food handling practices

SITXFSA003

Transport and store food

 

Gaming

SITHGAM001

Provide responsible gambling services

SITHGAM002

Attend gaming machines

SITHGAM003

Operate a TAB outlet

SITHGAM004

Conduct Keno games

SITHGAM005

Analyse and report on gaming machine data

SITHGAM006

Deal Baccarat games

SITHGAM007

Conduct Big Wheel games

SITHGAM008

Deal Blackjack games

SITHGAM009

Deal Poker  games

SITHGAM010

Deal Pontoon games

SITHGAM011

Conduct Rapid Roulette games

SITHGAM012

Conduct Roulette games

SITHGAM013

Conduct Sic Bo games

SITHGAM015

Attend Casino  gaming machines

SITHGAM016

Deal Caribbean Stud games

SITHGAM017

Deal Casino  War games

SITHGAM018

Deal Mississippi Stud games

SITHGAM019

Conduct Rapid Baccarat games

SITHGAM020

Conduct Rapid Big Wheel games

SITHGAM021

Deal Three Card Poker  games

Human Resource Management

SITXHRM002

Roster staff

 

Inventory 

SITXINV002

Maintain the quality of perishable items

SITXINV003

Purchase goods

SITXINV004

Control stock

 

Kitchen Operations 

SITHKOP006

Plan catering for events or functions

 

Languages other than English 

 

SITXLAN003

Conduct oral communication in a language other than English

SITXLAN004

Conduct complex oral communication in a language other than English

SITXLAN005

Read and write information in a language other than English

 

Marketing and Public Relations 

SITXMPR001

Coordinate production of brochures and marketing materials

SITXMPR002

Create a promotional display or stand

SITXMPR003

Plan and implement sales activities

SITXMPR004

Coordinate marketing activities

SITXMPR005

Participate in cooperative online marketing initiatives

 

Security

 

CPPSEC2012A

Monitor and control individual and crowd behaviour

CPPSEC3018A

Provide for the safety of persons at risk

 

Work Health and Safety

SITXWHS002

Identify hazards, assess and control safety risks

 

Working in Industry

SITHIND001

Use hygienic practices for hospitality service

SITHIND002

Source and use information on the hospitality industry

SITTIND001

Source and use information on the tourism and travel industry

There are no entry requirements for this qualification.

This qualification does not require any licensing

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

  • Advanced Careers College - Provider Code 91445

  • Australia Institute of Business and Technology  - Provider Code 41138

  • Australian Training and Consulting - Provider Code 90886

  • Brisbane Business and Hospitality Training - Provider Code 31983

  • DYNAMIC LEARNING SERVICES PTY LTD - Provider Code 40467

  • North Queensland Training Services - Provider Code 31954

  • Prestige Service Training - Provider Code 31981

Did you know that the Australian Qualifications Framework (AQF) perfectly aligns certificate and diploma level qualifications with higher education? This means that it’s now possible to receive exemptions and fast track university degrees using diploma and above level qualifications.

Enrol in one of our qualifications today, and unlock the potential to seek maximum unit exemptions for your desired Graduate Diploma, Bachelor, or Masters Degree in a cost, time and effort-effective way. Speak with one of our Skills Recognition Consultants today or complete our Free Skills Review to discover the highest qualification level you’re eligible for.
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